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   Page reference : HOME > Terms & conditions
Terms and conditions
<< ORDERING OPTIONS >>
Our company is the manufacture and distributor of these robot kits. Shop through our web order catalog and make a L/C, T/T purchase from the convenience of your home! Call +82-2-597-8224(tel) - Mon - Fri, 9:00 AM - 5:00 PM Pacific Standard Time Call +82-2-2679-8557(fax) to Fax your order (Print this order form and mail or fax in your order.) Mail or Fax to be our distributor in your country ASAP..


<< PAYMENT >>
Make checks payable to roboblock system in South Korea funds. we can not take a MasterCard, Visa etc.. You have to be T/T, L/C for bank processing ALL Products is FOB KOREA. All International orders must be prepaid.


<< DELIVERY TIMES >>
All packages are shipped by UPS (see below for other options). "Worldwide Express" service can take from 3 business days to 12 business days depending on the country. Please visit the UPS site for an estimate of time in transit. Please note that all orders placed after 12 noon Pacific time should add one business day for processing for all service methods.


<< HEAVY & OVERSIZE >>
Some items or large orders may be oversize or extra heavy. Depending on weight, size and destination, additional shipping and insurance charges may apply. Please contact us for a quote if you're not sure.


<< INTERNATIONAL ORDERS >>
On all International Orders the customer (you) is responsible for any and all additional local taxes, GST, tariffs, fees and duties. Due to the complexity of international shipping we are not able to provide quotes or estimates of these amounts. Contact your local customs department with any questions. Unfortunately, these import taxes can be quite high in some countries - as much as several times the order value. After your order has shipped, if you refuse to pay the duties / taxes, or refuse delivery of your shipment, your government will keep the package (what they do with it we can only guess!) It will not be returned to us, and you will not receive any refund of any kind.


<< TAXES & DUTIES >>
Your local taxes and duties may also apply, but they are not charged or collected by us.
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Helpdesk hours    Mon-Fri 09:00 to 18:00 Sat 09:00 to 12:00
Contact us    +82-2-597-8224 ( robotoz@hotmail.com )
150-094, 4 floors 8-1,Mullae 4 Dong, YongdungpoGu, Seoul, South Korea
ABN : 214-86-56219   |   On-line firm Reg. : 19-2544
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